Coronavirus (Covid-19) Update

12th May 2020

Coronavirus Stay Alert

Following the announcements from the Government this week about unlimited outdoor activity with effect from Wednesday 13th May 2020, we would ask you to please follow all guidelines with regard to the safety of you and your family, other marinas users, and our own marina staff team when visiting the marina.

Many measures remain in place and we ask that you adhere to all current guidance please, including maintaining social distancing (a minimum of 2 metres), staying at home as much as possible, and keeping up regular and frequent hand washing. If you have any symptoms of coronavirus or have been in contact with anyone who has please do not visit the marina.

Please may we ask that you do not have any direct contact with the staff team at the marina. For the time being our offices remain manned but locked, and we are available on the phone and email as usual.

Current guidance does not allow for overnight stays on your boat. Please may we ask you to adhere to this guidance.

At the time of writing we are awaiting clarification from the navigation authorities with regard to use of the rivers.

We shall continue to monitor all guidance received. Further updates may follow as applicable.

Thank you for your patience, understanding and cooperation.

 

For specific information regarding navigations please click the links below:

The Broads Authority

The Environment Agency

The River Wey

The Canal and River Trust

 

24th March 2020

Following last night’s Government statement on the Coronavirus pandemic, we would like to let you know that we are aiming to man our marinas on a minimum staff basis in order to continue to provide services for our berth-holders and to ensure we maintain safety around the marina.

We will aim to provide essential services for electric cards, gas, diesel, and pump-out, and would like to advise you that we will be accepting telephone payment only for these services. Unfortunately we will be unable to provide any other chandlery sales, slipway use, craning, or other services at this time.

Given the circumstances our office and maintenance staff will unfortunately not be able to interact with you directly, and we would ask that the requisite social distancing spaces are observed, please. As always you can call your individual marina offices as listed on the website to contact us.

Following the Government advice we would also ask that you only visit the marina if it is indeed essential that you do so.

As before we can assure you that we will continue to proactively monitor, evaluate and respond to the impact of the virus, and we will update you on any changes to the marina operations as they occur via email and our social channels.

If you have any concerns or questions then please do contact us and we’ll do our very best to help.

We thank you for your support through this challenging time.

 

 

21st March 2020

At Tingdene Marinas our first priority is always the safety of our berth holders and our employees. In these unprecedented times we know that the Coronavirus is a concern for everyone and we are doing all we can to keep them safe, whilst providing maximum flexibility as the situation around coronavirus (COVID-19) continues to evolve.

As it stands, in line with Government guidance, all our marinas remain open for business and all berth holders are able to access their boats.

The Marina Offices, including our Boat Sales Teams, are operating normal hours and can be contacted at all sites. Should you wish to view a boat from our website (www.tingdeneboatsales.net) please contact us and we will arrange to meet you individually at the sales berth.

We can assure you that we will continue to proactively monitor, evaluate and respond to the impact of the virus, and we will update you on any changes to the marina operations as they occur on our website and through our social channels.

If you have any concerns or questions then please do contact us and we’ll do our very best to help.

Take care and keep safe.